Inclusive Access FAQ

How to Access your eText offline

• How to complete your account:
• 1. Click on the link to your VitalSource Content in your LMS. You will be taken to a VitalSource Screen asking you to sign in, create an account.
• 2. If you already have a VitalSource account, enter your Email address and password used for VitalSource. Otherwise, click on Create an Account and fill out the registration form in full, use your Rose-Hulman email address and create a password you will remember.
• 3. Now registered with VitalSource, you can access your course materials outside of your school's LMS.


• Using Bookshelf to read your eTextbooks On and Offline:
• 1. With the email address and password that you used to complete your account, you can sign in to Bookshelf Online at https://www.vitalsource.com.
• 2. Install Bookshelf on a supported computer, smartphone, or tablet by visiting www.vitalsource.com/download.
• 3. After installing Bookshelf, open Bookshelf, and sign in with your same email and password. After you download your eTextbooks, you will not need to be online to read your eTextbooks.

How to Access your eText during and after you finish the course

• Completing a VitalSource User Account
• Before your course ends, you will want to complete your VitalSource account so you can use Bookshelf in a Browser, on your computer, smartphone, or tablet. It is important to do these steps before your course ends.


• How to Complete Your Account:
• 1. Click on the link to your VitalSource Content in your LMS. You will be taken to a VitalSource Screen asking you to sign in, create an account, or skip this step.
• 2. If you already have a VitalSource account, enter your Email address and password used for VitalSource. Otherwise, click on Create an Account and fill out the registration form in full, use, and an email address and password you will remember.
• 3. Now registered with VitalSource, you can access your course materials outside of your school's LMS.


• Using Bookshelf to read your eTextbooks
• 1. With the email address and password that you used to complete your account, you can sign in to Bookshelf Online at https://www.vitalsource.com.
• 2. Install Bookshelf on a supported computer, smartphone, or tablet by visiting www.vitalsource.com/download.
• 3. After installing Bookshelf, open Bookshelf, and sign in with your email and password. After you download your eTextbooks, you will not need to be online to read your eTextbooks.

What is Inclusive Access?

• The Inclusive Access program is a digital textbook model in collaboration with top publishers to reduce the cost of required course materials. Access for all students begins the first day of class, with the option to opt-out of purchasing through the drop/add day.

How do I get my required course materials through the Inclusive Access Program?

• Your required digital course materials are delivered through your class syllabus in Moodle. Access begins the first day of class.

How much does Inclusive Access cost?

• Prices are negotiated and vary depending upon the course materials chosen by the instructor, but are lower than competitive market rates.

What does it mean to opt-out?

• If you do not wish to use the required course materials through the Inclusive Access program, you have the chance to opt-out. If you opt-out by the deadline, access to the online content will be turned off and the cost will be refunded to your student account.

How do I opt-out?

• To opt-out, go to your course in Moodle . “Inclusive Access Opt Out"

I dropped the course. Do I still need to opt-out?

• Students who drop the course before the Opt Out deadline will automatically be "opted-out".

I did not opt-out, but did not register my access or use the online platform. Will I have to pay?

• Yes. All students who are enrolled in a course using Inclusive Access are automatically considered part of the program. To avoid paying for the digital materials you must opt-out through your Moodle course home page before the deadline.

I forgot to opt-out and missed the deadline. Can I get a refund now?

• Once the Opt-Out Deadline has passed, there are no refunds.

I opted out by mistake and realized that I still need my access. Can I opt back in?

• Yes if it's before the deadline. To opt-in, go to Moodle and opt back in.

I didn't get an email about my course, but other students in my class did. Was I sent an email?

How do I pay for my access?

Can I purchase a print copy of my eText?

I have further questions that were not addressed. Who do I contact?